Insurance markets are always evolving, and the rules of customer engagement, distribution and product design are being redefined. There is pressure across all aspects of the insurance value chain, driven by traditional carriers, new market entrants and an expanding field of InsurTech innovators.
Insurers need both vision and actionable strategies to adapt.
NTT DATA is here to help you develop strategies that account for the process, compliance, technical and human aspects of change. Our insurance consulting services accelerate digital transformation by bringing you experienced design thinking, strategy, platform modernization, compliance and organization change management skills.
Our Services
Digital Technology Consulting
Build digital innovation, leverage advanced technologies, security advisory and next-generation enterprise architecture to enable clients from strategy to execution.
Risk Management & Compliance Consulting
Protect profitability, customers, and brand reputation with risk identification, anti-fraud strategies, system and process modernization, and readiness to meet regulations.
Workforce Readiness Consulting
Elevate your organization’s human elements – from talent and skilling solutions to science-based OCM and behavior change.
More Specialties
Core Insurance Modernization
Deliver transformative programs that enable new business models, remove legacy constraints, modernize platforms, and prepare the organization for change.
Data as an Asset
Enable customers to build modern infrastructures that leverage data to engage customers, improve products, manage risk and anticipate market needs.
Emerging Insurer Needs
Adapt to insurance trends of improving customer experience, evolving distribution models and shifting to insurance ecosystems.
Industry Innovation
Leverage our R&D investments to make next Generation solutions a reality for your business.
Intelligent Automation for Insurance
Identify opportunities and deliver IA solutions across the insurance value chain to reduce cost, increase scalability and improve customer experiences.
Featured Content
Learn more about NTT DATA’s Insurance Consulting services.
The TikTok-ification of Insurance
Customers want instant customer service, simple user experiences and relevant opinions. In short, they want even their insurance services to resemble the intuitive, personalized experiences of apps like TikTok.
Insurance Modernization: A Strategic Game of Chess
Insurers today face several challenges hindering their modernization efforts, including high combined ratios and complex technology landscapes.