Today’s insurance customers expect highly personalized products, services and experiences. Insurers are looking for ways to drive down costs while future-proofing operations and growing the business. Both of these goals can be achieved, but there is a common roadblock: legacy core systems.
Legacy core insurance systems are complex and slow moving, and don’t allow easy access to the data needed to develop highly personalized offerings to attract and retain policy holders.
How we help insurers reduce costs and grow
We partner with Life and Property & Casualty insurance companies to help reduce insurance processing costs and compete in today’s marketplace by modernizing the core insurance processing systems to drive value:
75%
potential reduction in admin tasks by implementing transformative programs
80%
potential productivity increase by building data-driven technology infrastructures
30%
efficiency gains through automation while also reducing costs, increasing scalability and improving customer experience
85%
projected boost in stakeholder satisfaction by providing innovative digital experiences and distribution channels
- Accelerated speed to market and better accuracy in handling customer claims
- Improved customer experience, satisfaction and loyalty
- Adapt to emerging trends for improving policyholder and end-user experience, evolving distribution models to boost your engagement rate and NPS for policyholders
- Identify and integrate the right combination of InsureTech solutions to deliver faster time to market, better experiences, and improved efficiency across the value chain
Insurance insights
How core systems modernization future-proofs your organization.
Innovation Index: investing in change
Dig out of technical debt
Modernization: a strategic game of chess
6 hotspots leaders must address
Fraud prevention in insurance modernization
Why clients choose us
We are an Everest Leader and Star Performer
A well-balanced presence across onshore, nearshore and offshore locations, our ability to provide and scale talent pool and our investments in platform development earned us Leader spot in Application and Digital Services in Life and Annuity Insurance PEAK Matrix® Assessment 2023 report.
We accelerated Jackson's digital journey
When Jackson knew it was time to modernize, they turned to us for application services for expertise and global support. In addition to the application modernization services, we also put standards and an architecture in place to accelerate their digital journey.
We help clients retake control of their applications
Organizations need new solutions to integrate data and functionality across their application portfolio. Find out why working with a trusted application services provider can be a smart move for companies struggling to tame a disorderly application portfolio.
Our experts
-
Rob Baughman
Senior Vice President,
Insurance Services
NTT DATA Services -
Jason Gandy
Senior Vice President,
Insurance Consulting
NTT DATA Services -
Prashanth Kulkarni
Senior Director,
Insurance Solutions
NTT DATA Services -
Alok Teredesai
Managing Director,
Insurance Consulting and Digital Transformation Services
NTT DATA Services
Ready to cut costs and grow your business? Let’s talk about getting started on your modernization strategy.