Frictionless Enterprise
Embrace change. Unleash innovation. Transform.
In today's rapidly evolving technological landscape, change isn't just a constant, but a driving force that can make or break businesses. As technology leaders, we find ourselves navigating through paradigm shifts, digital transformations and disruptive innovations.
Change causes stress in organizations, causing employees to delay action while they identify how to adjust and adapt. We all have built-in muscle memory that we must overcome to effectively shift to new and better approaches.
While most organizations have many of the foundational and domain components they need, they’re quite literally spread all over the place, and hidden among a bunch of rigidly interconnected integrated systems.
What if you could implement a structure to absorb change and move faster — more effectively — within the constantly changing landscape? Looking at your business itself as a platform can be a mechanism for you to harness change as a driving force to power innovation in your organization on an ongoing basis.
Discover the power of the of the frictionless framework
A frictionless enterprise framework is about having a structure in place to be able to absorb change. By incorporating the advancements of the past two decades, this framework offers a comprehensive approach to visualize, categorize, and evolve technology portfolios. Its guiding principles serve as the foundation for the organization, enabling both business and technology leaders to focus on strategic differentiation while effectively managing technical debt inherent in all enterprises. Embracing the Frictionless Enterprise framework empowers companies to adopt and leverage the power of change for sustained growth and success.
The foundation
At the base of the framework are the cross-cutting best practices that are fundamental to any organization’s ability to operate efficiently. Don’t spend time recreating the wheel when you can harness the power of these well-known industry table stakes.
Generic and supporting capabilities
Similar to foundational best practices, these additional capabilities are important to have in place because they either have a high level of reuse or they're unique to your business. But even though important, they aren't strategic, so implement them for operational efficiency and keep them running smoothly.
Design-led digital experiences
These digital experiences make people want to work with you and use your product. These can have a critical business impact and even create new revenue streams for your business.
Digital products core domain
This is about encapsulating and protecting your core business. It’s where you put most of your investment and can create the most differentiation.
Sustained innovation
With this framework, your business can begin operating in a way that allows you to put time and energy into big ideas that'll set you apart and create continuous growth. Here you're able to focus on the ideas, build them and bring them to market quickly and cost effectively.
Turning obstacles into opportunities
We help you identify, address and thrive
False equivalence
The difference between an integrated system and a platform is significant. The Civil War highlighted this contrast, as the North's standardized and interconnected railroad system outperformed the South's fragmented and non-standardized approach. Recognizing this distinction is crucial for success.
Solving solved problems
Organizational muscle memory often leads businesses to focus on resolving problems that have already been solved. The story of Ford Lake exemplifies this, as Henry Ford built a hydroelectric dam to generate power, only for widespread power distribution to become readily available later. It's important to prioritize innovation over re-solving solved problems.
Status quo trap
Organizations often resist change due to ingrained habits and structures. Hierarchical organizations hinder agility, while flat organizations struggle with sprawl. Creating an environment that fosters desired behaviors is crucial for driving change and staying competitive.
Moving problems doesn't solve them
Beware of lift and shift. Moving to the cloud without strategic adoption can be costly. Embracing the cloud-native model, with automation and optimized architecture, is essential for reaping the disruptive benefits and avoiding financial pitfalls.
The Business platform
The power of the business platform paradigm is thinking about your technology strategically in terms of your business and not the other way around. Your business itself can become a platform. The core capabilities that run the business, as well as those special sauce pieces — that’s your magic. Those are things that you can expose as services to your product teams.
Take the friction out of the process by focusing on self-service, solid contracts and you have a lot of automation to support your teams. While all teams want to move fast, the truth is that fast works best when things are smooth. Take the friction out so that your teams can operate smoothly. Focus on smooth and fast will follow.
Find out who benefits from the frictionless enterprise
When you successfully harness the power of an ever-changing environment, you can propel continuous momentum and foster perpetual innovation.
For leaders who long to harness the value of Transformation
- Brings together concepts from across business, software architecture and engineering domains
- Part philosophy, part technical guide
- Helps you develop a strategic mindset for technology decision-making
- Provides guidance to optimize your IT budget to reinvest in your business