Mastering the art of insurance operations sourcing

The insurance industry is in a state of constant flux as macro challenges, supply chain issues, and the global economic slowdown are impacting discretionary income and inflation.

To weather the storm, insurance enterprises must find ways to improve operating models at less cost, while also offering better self-service capabilities and improved customer experience.

This research report from the Everest Group, sponsored by NTT DATA, explores how insurance enterprises can master the art of insurance sourcing to achieve transformation across key processes in the value chain.